Technical Support Specialist — Growth, Unlimited Commission

IONOS; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Bonuses & commission

Paid time off

Healthcare & life insurance

Benefits package

Engagement activities

Work-life balance

Training & development

Job summary

IONOS Philippines, part of the leading European hosting and cloud provider, seeks a motivated Technical Support Representative in Cebu City. You will assist customers with website hosting, Wordpress-related queries, and general troubleshooting as part of a multinational team.

The role offers a competitive salary with bonuses and unlimited commission, generous time off, healthcare from day 1, and a strong emphasis on training and development in a supportive work culture.

Qualifications

• Excellent English communication skills required.
• At least 6 months sales/customer service experience is an advantage.
• Knowledge in Website Development, Webhosting and Wordpress is an advantage.

Skills

English communication

Customer service

Troubleshooting

Sales oriented

Shift work

Solutions-oriented

Education

Two-year college course

Tools

WordPress

Content Management System

Web hosting basics

Email troubleshooting

Job description

IONOS Philippines, part of the leading European hosting and cloud provider, seeks a motivated Technical Support Representative in Cebu City. You will assist customers with website hosting, Wordpress-related queries, and general troubleshooting as part of a multinational team.

The role offers a competitive salary with bonuses and unlimited commission, generous time off, healthcare from day 1, and a strong emphasis on training and development in a supportive work culture.