Technical Support Specialist — Keep Customers Connected

Asurion; Santa Rosa; On-site; PHP 279,000 - 390,600; Full time

Job summary

Asurion in Santa Rosa, Laguna is seeking a technical support representative to assist customers with various applications and technologies. The role requires at least 1 year of call center experience and proven skills in BPO sales and mobile technology support.

Asurion values customer service and collaboration, aiming to deliver exceptional interactions. Join a workplace where employees are valued and empowered to contribute.

Qualifications

• At least 1 year of experience in a call center Technical Support Program.
• 6 months experience in BPO Sales.
• Proven experience in supporting mobile technology and other devices.

Responsibilities

• Support customers over the telephone with various applications.
• Undertake proactive outbound call work.
• Manage inbound calls.

Skills

Call Center Technical Support

BPO Sales

Support for mobile technology

Education

High School Diploma or at least 1 year in college

Job description

Asurion in Santa Rosa, Laguna is seeking a technical support representative to assist customers with various applications and technologies. The role requires at least 1 year of call center experience and proven skills in BPO sales and mobile technology support.

Asurion values customer service and collaboration, aiming to deliver exceptional interactions. Join a workplace where employees are valued and empowered to contribute.