Tech-Savvy Customer Support & Sales Specialist

Asurion; Santa Rosa; On-site; PHP 360,523 - 431,836; Full time

Benefits offered by this job

Free daily meals

Life insurance

Retirement plan

Transportation allowances

Job summary

Asurion in Santa Rosa, Laguna is seeking individuals for a customer support role. You will handle inbound and outbound communications, assisting customers with their technology needs.

The ideal candidate should have a high school diploma, at least 1 year of experience in technical support and call center customer service, and possess strong problem-solving skills. The role offers a monthly salary of ₱35,500 along with various benefits including paid time off.

Qualifications

• Must be 18 years or older.
• Must have at least 6 months in a call center sales program.
• Must have at least 1 year in a call center customer service role.
• Must have at least 1 year in technical support.

Responsibilities

• Handle inbound and outbound communications, assisting customers with various technologies.
• Identify and recommend products or services to enhance customer experience.
• Provide expert guidance while troubleshooting devices and software.
• Ensure every interaction meets quality standards.

Skills

Customer service

Technical support

Problem-solving

Empathy

Education

High school diploma or equivalent

Job description

Asurion in Santa Rosa, Laguna is seeking individuals for a customer support role. You will handle inbound and outbound communications, assisting customers with their technology needs.

The ideal candidate should have a high school diploma, at least 1 year of experience in technical support and call center customer service, and possess strong problem-solving skills. The role offers a monthly salary of ₱35,500 along with various benefits including paid time off.