Tech Support & Sales Specialist — Unlimited Incentives

Asurion; Mabalacat; On-site; PHP 289,044 - 389,484; Full time

Benefits offered by this job

Unlimited sales incentives

Free daily meals

Up to 30 days paid time off

Life insurance and retirement plan

Transportation and other allowances

Job summary

Asurion is seeking a Technical Support Expert in the Philippines. This role involves providing exceptional support to customers with their technology needs, answering calls, and offering tech solutions.

The ideal candidate will have a high school diploma, experience in call center roles, and a passion for technology and customer service. Join a dynamic team and enjoy competitive monthly salary plus sales incentives!

Qualifications

• 18 years or older; 6 months in a call center sales program.
• 1 year in a call center customer service role or technical support.
• Strong understanding of major operating systems and consumer technologies.

Responsibilities

• Answer inbound calls and assist customers with tech issues.
• Identify and recommend products that match client needs.
• Provide guidance on troubleshooting devices like smartphones and tablets.

Skills

Customer service

Technical troubleshooting

Communication skills

Empathy

Problem-solving

Education

High school diploma or equivalent

Job description

Asurion is seeking a Technical Support Expert in the Philippines. This role involves providing exceptional support to customers with their technology needs, answering calls, and offering tech solutions.

The ideal candidate will have a high school diploma, experience in call center roles, and a passion for technology and customer service. Join a dynamic team and enjoy competitive monthly salary plus sales incentives!