Technical Support Representative

Intellipro Solutions Philippines Corp.; Pasig; On-site; PHP 375,757 - 450,082; Full time

Benefits offered by this job

HMO

Job Training

Professional Development

Job summary

Intellipro Solutions Philippines Corp. is hiring for an on-site Insurance Health & Wellness role in Pasig. The position requires 1–3 years of experience, high school graduates welcome, and full-time employment.

You will handle voice-based customer inquiries, troubleshoot connectivity issues, and assist with accounts, service, and billing while maintaining professional, high-quality service. The role includes an opportunity for development and an HMO as part of the benefits.

Qualifications

• Requires at least 12 months of call center experience handling international clients.
• Handle customer inquiries through voice support.
• Troubleshoot basic internet, mobile, and connectivity issues.

Responsibilities

• Handle customer inquiries through voice support
• Troubleshoot basic internet, mobile, and connectivity issues
• Assist with account, service, and billing concerns
• Provide accurate information and step-by-step solutions
• Document customer interactions properly
• Maintain professionalism and quality service at all times

Skills

Customer service

Communication

Troubleshooting

Education

High School

Job description

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

• Salary: Earn up to ₱37K (excluding night differential, account incentives and OT pay)
• Virtual/Onsite Process
• Must have at least 12 months and up of call center experience handling international clients.

Responsibilities:

• Handle customer inquiries through voice support
• Troubleshoot basic internet, mobile, and connectivity issues
• Assist with account, service, and billing concerns
• Provide accurate information and step-by-step solutions
• Document customer interactions properly
• Maintain professionalism and quality service at all times

Technical Support

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