Technical Support Representative

Level Up Business Process Outsourcing Services OPC; Manila; On-site; PHP 260,000 - 360,000; Full time

Benefits offered by this job

Commission

Government mandated benefits

Job summary

Level Up Business Process Outsourcing Services OPC in Manila is seeking a technical support specialist to troubleshoot issues, assist customers with account access, and resolve product and system concerns on site. This role offers onsite work in Bridgetowne and requires a strong focus on customer satisfaction.

The ideal candidate has at least 1 year of BPO TSR experience, solid technical troubleshooting skills, and excellent communication abilities.

Qualifications

• Minimum 1 year of BPO experience with TSR
• Strong technical troubleshooting skills
• Excellent communication and customer service abilities

Responsibilities

• Provide technical support and troubleshooting assistance
• Resolve account access and product issues promptly
• Handle service-related technical inquiries and ensure timely resolutions

Skills

Technical troubleshooting

Customer service

Education

High School Graduate

Job description

Level Up Business Process Outsourcing Services OPC

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission

Government Mandated Benefits

Job Description :

Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and service-related technical inquiries. Ensure accurate and timely resolution.

Qualifications :

• High School Graduate or Senior High School Graduate
• Must have at least 1 year of BPO experience with TSR experience
• Strong technical troubleshooting skills
• Good communication and customer service skills
• Willing to work onsite in Bridgetowne