Sales Administrator

Level Up Business Process Outsourcing Services OPC; Cebu City; On-site; PHP 480,000 - 700,000; Full time

Job summary

Level Up Business Process Outsourcing Services OPC in Cebu is seeking a Sales Administrator to support the sales leadership team by overseeing sales operations, analyzing performance data, preparing reports, and coaching team members to achieve revenue targets.

You will work closely with the Senior Manager to implement strategies, develop training materials, resolve customer concerns, and maintain high performance in a fast-paced call center environment.

Qualifications

• At least 5 years’ sales experience in a call center environment is required.
• Minimum of two-year supervisory experience.
• Excellent communication skills, both written and verbal.
• Good technical skills in Excel and CRM tools, Canva, Microsoft tools.
• Able to coach and develop team members.
• Flexible and able to adapt to changing business needs.

Responsibilities

• Provide sales leadership with regular coaching and mentoring across all areas in sales, performance and behavior.
• Identify areas for improvement through data analysis.
• Prepare and discuss performance evaluations and appraisals.
• Accomplish all daily, weekly and monthly reports and deliverables.
• Carry out day—to-day deliverables as designated by the senior manager.
• Develop strategies for selling of products and designing tactics through which maximum revenue can be earned.
• Create training materials and facilitate refresher courses.
• Assists the sales manager to resolve customer complaints and issues within the sales department for smooth functioning.

Skills

Sales leadership

Coaching

Communication

CRM tools

Excel

Microsoft Office

Canva

Tools

CRM tools

Excel

Canva

Microsoft Office

Job description

Level Up Business Process Outsourcing Services OPC

On-site - Cebu 5-10 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Commission

Government Mandated Benefits

Level Up is looking for a Sales Administrator who plays a key role in supporting the sales leadership team by overseeing sales operations, analyzing performance data, preparing reports, coaching team members, and implementing strategies that drive revenue growth. Working closely with the Senior Manager, this position ensures the efficient execution of sales initiatives, facilitates training and development programs, assists in resolving customer concerns, and helps maintain high levels of team performance. The ideal candidate is a proactive leader with strong sales experience, excellent organizational skills, and the ability to thrive in a fast-paced call center environment.

Key Responsibilities:

• Provide sales leadership with regular coaching and mentoring across all areas in sales, performance and behavior
• Identify areas for improvement through data analysis
• Prepare and discuss performance evaluations and appraisals
• Accomplish all daily, weekly and monthly reports and deliverables
• Carry out day—to-day deliverables as designated by the senior manager
• Develop strategies for selling of products and designing tactics through which maximum revenue can be earned
• Create training materials and facilitate refresher courses
• Assists the sales manager to resolve customer complaints and issues within the sales department for smooth functioning

Reports to: Senior Manager

Qualifications & Experience

• At least 5 years’ sales experience in a call center environment is required
• Minimum of two-year supervisory experience
• Ability to coach and develop team members
• Good technical skills in the use of Excel and CRM tools, Canva, Microsoft tools
• Flexible and is able to quickly adapt to changing business needs and processes
• Excellent communication skills, both written and verbal
• Ability to multi-task and with strong organization skills

Special Requirements

• Can work flexible working hours when required on occasion to meet work load and deadline needs
• Excellent selling skills such as but not limited to closing ability and negotiation.
• Strong administrative qualities to deliver reports needed, and tasks assigned
• Direct, manage and motivate the sales leadership so that they can together achieve the desired sales figures
• Provide assistance and support to the Sales Manager (Senior Manager) in achieving departmental goals and objectives

HR Manager Level Up Business Process Outsourcing Services OPC

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