Onsite Tech Support Specialist - Customer Solutions

Level Up Business Process Outsourcing Services OPC

Manila

On-site

PHP 260,000 - 360,000

Full time

14 days+
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Benefits offered by this job

Commission
Government mandated benefits

Job summary

Level Up Business Process Outsourcing Services OPC in Manila is seeking a technical support specialist to troubleshoot issues, assist customers with account access, and resolve product and system concerns on site. This role offers onsite work in Bridgetowne and requires a strong focus on customer satisfaction.

The ideal candidate has at least 1 year of BPO TSR experience, solid technical troubleshooting skills, and excellent communication abilities.

Qualifications

  • Minimum 1 year of BPO experience with TSR
  • Strong technical troubleshooting skills
  • Excellent communication and customer service abilities

Responsibilities

  • Provide technical support and troubleshooting assistance
  • Resolve account access and product issues promptly
  • Handle service-related technical inquiries and ensure timely resolutions

Skills

Technical troubleshooting
Customer service

Education

High School Graduate

Job description

Level Up Business Process Outsourcing Services OPC in Manila is seeking a technical support specialist to troubleshoot issues, assist customers with account access, and resolve product and system concerns on site. This role offers onsite work in Bridgetowne and requires a strong focus on customer satisfaction.

The ideal candidate has at least 1 year of BPO TSR experience, solid technical troubleshooting skills, and excellent communication abilities.

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