Technical Support Engineer L3 - General Santos City

Staff4Me; General Santos; On-site; PHP 240,000 - 360,000; Full time

Job summary

CallTek is hosting a General Santos site event for Technical Support Engineers. You will troubleshoot, diagnose, and resolve customer issues across diverse systems, software, and hardware, following standard procedures and escalating complex cases when needed.

The role emphasizes on-site participation, with a shift schedule and opportunities for growth within the organization. A relevant IT degree and strong communication skills are preferred, and all levels of experience are welcome to apply.

Qualifications

• Bachelor's degree in Computer Engineering or IT-related field.
• Strong communication and interpersonal skills.
• Willing to work on-site and on a shifting schedule.
• Prior experience in similar roles is a plus but not required.

Responsibilities

• Troubleshoot, diagnose, and resolve customer issues in a timely manner.
• Work with various systems, software, and hardware according to standard procedures.
• Escalate unresolved issues to the appropriate internal departments.

Skills

Technical Support

IT / Technical Roles

Network Engineering

Information Technology Services/MSP

Education

Bachelor's Degree in Computer Engineering or IT-related field

Job description

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escape unresolved issues to the appropriate internal departments.

What We Are Looking For:

We are seeking passionate individuals ready to contribute their talents in fields such as:

• Technical Support
• IT / Technical Roles
• Network Engineering
• Information Technology Services/MSP all levels

Why Join CallTek?

At CallTek, we believe in nurturing our employees' growth while creating a positive work environment. We offer competitive salaries, comprehensive training programs, and ample opportunities for advancement within the organization.

Event Details:

GENSAN SITE

Date: Tuesday, August 18, 2026
Time: 9:00 AM to 3:00 PM
Location: Mabuhay IT Park, Center of Excellence in Design, CED Avenue, National Highway, Barangay Lagao, General Santos City, South Cotabato, 9500

Bring copies of your resume, dress professionally, and prepare for interviews on the spot!

Don’t miss this chance to become part of a vibrant team that values your contributions!

• Preferably with aBachelor's Degree in Computer Engineering, or any IT-related course.
• Positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Prior experience in similar roles is a plus but not required.
• Great organizational skills and attention to detail.
• Basic computer proficiency.
• A passion for delivering excellent customer service.
• All levels of experience are encouraged to apply.
• Must be willing to work on-site and on a shifting schedule.