Technical Support Engineer L3 - General Santos City

CallTek, Inc.; General Santos; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training programs

Advancement opportunities

Job summary

CallTek, Inc. in General Santos is seeking a technically minded individual to join our on-site team as a Technical Support Engineer.

You will troubleshoot, diagnose, and resolve customer issues across systems, software, and hardware, following standard procedures to escalate unresolved problems to internal departments. We welcome applicants with a Bachelor's degree in Computer Engineering or IT-related fields, strong communication skills, and a customer-focused mindset.

Qualifications

• Bachelor's degree preferred in Computer Engineering or IT-related field.
• Willingness to work on-site and flexible shifting schedules.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.

Responsibilities

• Troubleshoot, diagnose, and resolve customer issues.
• Work with various systems, software, and hardware.
• Follow standard procedures and escalate unresolved issues.

Skills

Technical Support

IT / Technical Roles

Network Engineering

Information Technology Services/MSP

Education

Bachelor's Degree in Computer Engineering or IT-related course

Job description

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escape unresolved issues to the appropriate internal departments.

What We Are Looking For:

We are seeking passionate individuals ready to contribute their talents in fields such as:

• Technical Support
• IT / Technical Roles
• Network Engineering
• Information Technology Services/MSP all levels

Why Join CallTek?

At CallTek, we believe in nurturing our employees' growth while creating a positive work environment. We offer competitive salaries, comprehensive training programs, and ample opportunities for advancement within the organization.

Event Details:

GENSAN SITE

Date: Tuesday, August 18, 2026
Time: 9:00 AM to 3:00 PM
Location: Mabuhay IT Park, Center of Excellence in Design, CED Avenue, National Highway, Barangay Lagao, General Santos City, South Cotabato, 9500

Bring copies of your resume, dress professionally, and prepare for interviews on the spot!

Don’t miss this chance to become part of a vibrant team that values your contributions!

• Preferably with aBachelor's Degree in Computer Engineering, or any IT-related course.
• Positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Prior experience in similar roles is a plus but not required.
• Great organizational skills and attention to detail.
• Basic computer proficiency.
• A passion for delivering excellent customer service.
• All levels of experience are encouraged to apply.
• Must be willing to work on-site and on a shifting schedule.