Technical Support Engineer L3 - On-Site Growth

CallTek, Inc.; General Santos; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training programs

Advancement opportunities

Job summary

CallTek, Inc. in General Santos is seeking a technically minded individual to join our on-site team as a Technical Support Engineer.

You will troubleshoot, diagnose, and resolve customer issues across systems, software, and hardware, following standard procedures to escalate unresolved problems to internal departments. We welcome applicants with a Bachelor's degree in Computer Engineering or IT-related fields, strong communication skills, and a customer-focused mindset.

Qualifications

• Bachelor's degree preferred in Computer Engineering or IT-related field.
• Willingness to work on-site and flexible shifting schedules.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.

Responsibilities

• Troubleshoot, diagnose, and resolve customer issues.
• Work with various systems, software, and hardware.
• Follow standard procedures and escalate unresolved issues.

Skills

Technical Support

IT / Technical Roles

Network Engineering

Information Technology Services/MSP

Education

Bachelor's Degree in Computer Engineering or IT-related course

Job description

CallTek, Inc. in General Santos is seeking a technically minded individual to join our on-site team as a Technical Support Engineer.

You will troubleshoot, diagnose, and resolve customer issues across systems, software, and hardware, following standard procedures to escalate unresolved problems to internal departments. We welcome applicants with a Bachelor's degree in Computer Engineering or IT-related fields, strong communication skills, and a customer-focused mindset.