Technical Support Engineer

AP Cargo; Pasay; On-site; PHP 240,000 - 360,000; Full time

Job summary

AP Cargo Logistics Network Corporation is seeking a Technical Support professional to join our Information and Communications Technology (ICT) Team in Pasay City. You will troubleshoot hardware/software, install and configure systems, and assist with basic networking.

Ideal candidates have a IT-related degree, strong analytical skills, and good communication, with the ability to work under pressure on-site in Pasay City.

Qualifications

• Bachelor's degree in IT/CS/CE or related field.
• Knowledgeable in OS installation and computer networking.
• Basic hardware and software troubleshooting knowledge.
• Strong logical and analytical thinking.
• Good problem-solving and communication skills.
• Ability to work under pressure and manage multiple tech concerns.
• Willing to work on-site in Pasay City.

Responsibilities

• Provide technical assistance for hardware, software, and system-related concerns.
• Troubleshoot and resolve computer hardware and software issues.
• Install, configure, modify, and repair computer hardware and software.
• Perform operating system installation and related configurations.
• Assist with basic network troubleshooting and technical concerns.
• Monitor and address reported ICT issues in a timely manner.
• Perform other ICT-related tasks and responsibilities as assigned.

Education

Bachelor's degree in IT/CS/CE

Job description

About the role

AP Cargo Logistics Network Corporation is looking for a Technical Support professional to join our Information and Communications Technology (ICT) Team. If you have a strong interest in troubleshooting, computer hardware and software, operating systems, and networking, this opportunity may be for you!

Key responsibilities

• Provide technical assistance and support to users experiencing hardware, software, and system-related concerns

• Troubleshoot and resolve computer hardware and software issues

• Install, configure, modify, and repair computer hardware and software

• Perform operating system installation and related technical configurations

• Assist with basic network troubleshooting and technical concerns

• Monitor and address reported technical issues in a timely manner

• Perform other ICT-related tasks and responsibilities as assigned

About you

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field

• Knowledgeable in operating system installation and computer networking

• Basic knowledge of computer hardware and software troubleshooting

• Strong logical and analytical thinking skills

• Good problem-solving and communication skills

• Able to work under pressure and handle multiple technical concerns

• Willing to work on-site in Pasay City