Technical Support

Tamiya Philippines Inc.; Basak; On-site; PHP 201,000 - 312,000; Full time

Job summary

Tamiya Philippines Inc. is seeking an IT Support Technician in Cebu to help keep workplace technology running smoothly. You will troubleshoot hardware and software, install and maintain PCs, laptops, printers, and other IT equipment, and assist users to stay productive.

This entry-level role emphasizes strong problem-solving, clear communication, and customer service. You will follow standard IT support procedures, maintain equipment records, and collaborate with the IT team to ensure reliable

Qualifications

• Bachelor of Science in Information Technology or related field; college-level or associate may be considered.
• Basic knowledge of computer hardware and software troubleshooting.
• Practical understanding of installing, configuring, and maintaining PCs, laptops, printers, and other IT equipment.
• Strong problem-solving, communication, and customer service skills.

Responsibilities

• Provide basic troubleshooting for computer hardware and software issues.
• Install, configure, and maintain PCs, laptops, printers, and other IT equipment.
• Identify technical problems and apply appropriate resolutions or escalate complex issues when needed.
• Maintain equipment records and follow standard IT support procedures.

Skills

Basic troubleshooting

PCs & printers maintenance

Customer service

Problem-solving

Communication

Education

Bachelor of Science in Information Technology

College-level education / associate qualification

Job description

About the role

Support the reliable operation of workplace technology by maintaining computer equipment, resolving technical issues, and helping users keep their work productive.

Key responsibilities

• Provide basic troubleshooting for computer hardware and software issues.
• Install, configure, and maintain PCs, laptops, printers, and other IT equipment.
• Identify technical problems and apply appropriate resolutions or escalate complex issues when needed.
• Maintain equipment records and follow standard IT support procedures.

What we're looking for

• Bachelor of Science in Information Technology, Computer Technology, or a related field.
• College-level education or an associate qualification may also be considered.
• Basic knowledge of computer hardware and software troubleshooting.
• Practical understanding of installing, configuring, and maintaining PCs, laptops, printers, and other IT equipment.
• Strong problem-solving, communication, and customer service skills.