IT Support Staff

ES Print Media Inc.

Manila

On-site

PHP 201,000 - 312,000

Full time

3 hours ago
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Job summary

ES Print Media Inc. in Manila is seeking an IT Support Technician to help staff with computer hardware, software, and network issues.

You will install programs, manage logins, document problems, and provide clear user assistance to keep office operations running smoothly.

Qualifications

  • IT/Computer Science graduate with educational background in IT or related field.
  • Hardware and software knowledge to handle common employee tech issues.
  • Basic networking skills to understand office network setup and connectivity.
  • Strong problem-solving skills to identify and resolve user concerns quickly.
  • Good communication to assist employees clearly and professionally.

Responsibilities

  • Hardware troubleshooting - resolve employee computer and device issues.
  • Software installation - install and update programs needed by staff.
  • Account and access support - assist with email, system logins, and permissions.
  • Network support - address connectivity issues within the office.
  • Technical documentation - record user issues and resolutions for tracking.

Skills

Hardware knowledge
Software knowledge
Basic networking skills
Problem-solving skills
Communication

Education

IT/Computer Science graduate

Job description

  • IT/Computer Science graduate - educational background in IT or related field.
  • Hardware & software knowledge - able to handle common employee tech issues.
  • Basic networking skills - understands office network setup and connectivity.
  • Problem-solving skills - quickly identifies and resolves user concerns.
  • Good communication - can assist employees clearly and professionally.
Key Responsibilities
  • Hardware troubleshooting - resolve employee computer and device issues.
  • Software installation - install and update programs needed by staff.
  • Account and access support - assist with email, system logins, and permission.
  • Network support - address connectivity issues within the office.
  • Technical documentation - record user issues and resolutions for tracking.
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