Technical Services Engineer

Sika Philippines Inc; Davao City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Sika Philippines Inc is seeking a Sales Engineer to promote products and systems while building strong customer relationships in the Davao region. You will provide technical information and on-site support for distributors and end users, seeking new opportunities, and meeting targets with a proactive, independent approach.

The role requires a Civil/Mining Engineering background with 3–5 years of construction industry experience, and a valid driving license.

Qualifications

• Bachelor's degree in Civil Engineering, Mining Engineering or related four-year course.
• 3–5 years of experience in construction or related industries.

Responsibilities

• Promote products and systems to customers.
• Develop customer relationships and service on-site and in office.
• Provide technical information and on-site support for distributors and end users.
• Seek and develop new opportunities based on site conditions and customer challenges.
• Meet targets on initiatives as agreed with management.
• Utilize equipment, literature and sales aids to maximize exposure.
• Maintain product knowledge and stay updated on industry developments.
• Keep professional account and territory management practices.
• Prepare monthly reports and keep customer details and project lists up to date.

Skills

Technical selling

Driving license

Communication

Negotiation

Independent work

Remote locations

Market knowledge

Education

Bachelor's degree in Civil Engineering or Mining Engineering

Job description

Specific Duties and Responsibilities:

1. Promote products, services and systems.

1. Develop customer relationships and service (on-site and in office) to ensure customer base is maintained.
2. Provide technical information and on-site technical support for distributor and end users.
3. Actively seek and develop new opportunities based on site conditions and customers’ challenges with prompt follow-up on potential opportunities.
4. Meet specific targets on specific initiatives as agreed with management.
5. Utilization of available equipment, literature, and related sales aids in relation to seminars, oral & written presentation, meetings etc. to maximize business exposure.
6. Uphold the values of the Sika brand and support brand awareness initiatives.
7. Undertake day-to-day activities in a cost-effective manner.
8. Resolve customer complaints to ensure relationships are maintained as appropriate and risk/loss to the company is minimized.
9. Maintain product knowledge and keep abreast of key developments – apply learning’s to enhance account management strategies.
10. Stay informed of latest industry development, potential markets, and new products.
11. Keep abreast of competitor products and activities and any other construction related changes by reviewing comparative data reports and knowledge of industry changes.
12. Ensures professional account and territory management practices are maintained.

• a. Monthly reports
• b. Calibration schedules
• c. Customer details
• d. Project lists
• e. Customer Business Plans (for key accounts)

Education:

• Graduate of B.S. Civil Engineering, Mining Engineering, or any four (4) year related course.

Work Experience:

• With at least three (3) to five (5) years of working experience in construction or related industries.
• Experience working in a multinational company is an advantage.

Skills:

• Preferably with technical selling experience and driving skills (with valid professional driver’s license)
• Possesses strong people skills, excellent communication and negotiation skills, hands-on approach to problem solving.
• A passion for the mining industry and the ability to take initiative, conscientious and committed.
• Proactive and pragmatic attitude combined with the ability to work independently in remote locations.
• Strong knowledge of market trends and conditions
• Ability to set strategies for introduction of new products