We’re Hiring: Technical Deployment Engineer
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Role
Technical Deployment Engineer
Work Arrangement
Work from Office
Location
Philippines - Pampanga (Angeles)/Cebu
Schedule
Night Shift
Job description
As a Technical Deployment Engineer, you will own the full lifecycle of delivering managed Wi‑Fi networks to hospitality properties—spanning from initial design and pre‑sales engineering to on‑site deployment support and post‑install validation. This role bridges solution architecture with hands‑on implementation oversight, ensuring our customers receive reliable, scalable, and brand‑compliant network solutions.
Key Responsibilities
Pre-Sales & Design
- Collaborate with Sales, Product Managers, and Brand Leads to design network solutions that meet customer and brand standards.
- Perform site surveys, gather requirements, and develop detailed network designs (Meraki, Aruba, Ruckus, or similar).
- Translate business and technical requirements into clear solution proposals, diagrams, and bills of materials.
- Educate and consult customers on technological requirements and deployment readiness.
Deployment & Implementation
- Partner with Installers, Project Managers, and Field Technicians to ensure successful execution of new installations or property cutovers.
- Oversee and coordinate Post‑Install Checks (PICs), ensuring all devices are set up and visible in the NMS.
- Troubleshoot installation issues and close gaps identified during PICs.
- Verify all tools and dashboards are accessible to property staff and coordinate training on the Site Dashboard, Conference Tool, and Splash Page setup.
Support & Quality Assurance
- Serve as the technical subject matter expert throughout the customer onboarding journey.
- Identify training or process improvements needed to improve installation quality and consistency.
- Provide structured feedback loops to Engineering, NOC, and Deployment teams on recurring field issues or design gaps.
Why This Role Matters
This position combines strategic design expertise with hands‑on deployment leadership. You will be the critical bridge between what we sell and what we deliver, ensuring customers receive reliable, high‑performance networks aligned to their brand standards.
Qualifications and requirements
Experience
- 4–6+ years in network engineering, with at least 2 years in deployment/implementation.
- Experience with WAN/MAN/LAN/Wi‑Fi networks, switching, and VLAN/WLAN configuration.
- Prior pre‑sales engineering or design experience (hospitality or public venues preferred).
- Experience in a NOC or technical support role (managed Wi‑Fi or satellite TV is a plus).
Technical Skills
- Experience on subnetting fundamentals and L2 configuration
- Experience designing with Meraki, Aruba, or Ruckus.
- Familiarity with network monitoring systems (NMS).
- Having Industry related certifications is required (CCNA, CWNA, etc.); Advance certifications (i.e. CCNP) is preferred.
- Meraki ECMS certification (mandatory upon hire; company-supported).
Soft Skills
- Strong communication and customer‑facing skills.
- Analytical problem‑solving and troubleshooting ability.
- Comfortable working cross‑functionally and independently with minimal supervision.
- Strong documentation and presentation skills.
Education
- Bachelor’s degree in a related field (or equivalent experience).
Non‑negotiable skills and requirements
Experience
- 4–6+ years in network engineering, with at least 2 years in deployment/implementation.
- Experience with WAN/MAN/LAN/Wi‑Fi networks, switching, and VLAN/WLAN configuration.
Technical Skills
- Experience on subnetting fundamentals and L2 configuration
- Experience designing with Meraki, Aruba, or Ruckus.
- Familiarity with network monitoring systems (NMS).
- Meraki ECMS certification (mandatory upon hire; company-supported).
Perks & Benefits (Work From Office/Hybrid)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company‑provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work‑life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Mental Wellness Employee Assistance program through Lifeworks
- In‑house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.Cloudstaff : Build Your Career, AnywhereEstablished in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.Why Cloudstaff is the #1 Workplace?Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognitionInvest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancementThrive as an Individual: We offer a strong work‑life balance with flexible schedules, meaningful perks and a collaborative team environment.