Technical Deployment Engineer | WFO Cebu or Ortigas

Cloudstaff Philippines Inc.; Cebu City; Vor Ort; PHP 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Employee Shares

Health insurance

Career advancement

Mental wellness program

International career growth

Company-provided PC

Zusammenfassung

Cloudstaff Philippines Inc. seeks a Technical Deployment Engineer to own the full lifecycle of delivering managed Wi-Fi networks to hospitality properties, from design to on-site deployment and post-install validation.

This role bridges solution architecture with hands-on implementation oversight, ensuring our customers receive reliable, scalable, and brand-compliant network solutions. This role requires experience in WAN/LAN/Wi‑Fi networks, familiarity with Meraki/Aruba/Ruckus designs, and

Qualifikationen

• 4–6+ years in network engineering with deployment experience.
• Experience with WAN/MAN/LAN, Wi‑Fi, VLAN/WLAN config.
• Pre-sales design or hospitality/public venues exposure preferred.
• NOC or technical support background is advantageous.

Aufgaben

• Collaborate with Sales and Brand Leads to design network solutions.
• Oversee on-site deployments and property cutovers.
• Coordinate PICs and ensure devices appear in the NMS.
• Provide feedback to Engineering and Deployment teams on issues.

Kenntnisse

Network engineering

Deployment/implementation

Customer-facing skills

Documentation

Ausbildung

Bachelor's degree

Tools

Meraki

Aruba

Ruckus

NMS

Jobbeschreibung

Job Description

As a Technical Deployment Engineer, you will own the full lifecycle of delivering managed Wi-Fi networks to hospitality properties-spanning from initial design and pre-sales engineering to on-site deployment support and post-install validation. This role bridges solution architecture with hands-on implementation oversight, ensuring our customers receive reliable, scalable, and brand-compliant network solutions.

Key Responsibilities

Pre-sales & Design

• Collaborate with Sales, Product Managers, and Brand Leads to design network solutions that meet customer and brand standards.
• Perform site surveys, gather requirements, and develop detailed network designs (Meraki, Aruba, Ruckus, or similar).
• Translate business and technical requirements into clear solution proposals, diagrams, and bills of materials.
• Educate and consult customers on technological requirements and deployment readiness.

Deployment & Implementation

• Partner with Installers, Project Managers, and Field Technicians to ensure successful execution of new installations or property cutovers.
• Oversee and coordinate Post-Install Checks (PICs), ensuring all devices are set up and visible in the NMS.
• Troubleshoot installation issues and close gaps identified during PICs.
• Verify all tools and dashboards are accessible to property staff and coordinate training on the Site Dashboard, Conference Tool, and Splash Page setup.

Support & Quality Assurance

• Serve as the technical subject matter expert throughout the customer onboarding journey.
• Identify training or process improvements needed to improve installation quality and consistency.
• Provide structured feedback loops to Engineering, NOC, and Deployment teams on recurring field issues or design gaps.

Why This Role Matters

This position combinesstrategic design expertisewithhands-on deployment leadership. You will be the critical bridge betweenwhat we sellandwhat we deliver, ensuring customers receive reliable, high-performance networks aligned to their brand standards.

Qualifications and Requirements

Experience

• 4–6+ years in network engineering, with at least 2 years in deployment/implementation.
• Experience with WAN/MAN/LAN/Wi-Fi networks, switching, and VLAN/WLAN configuration.
• Prior pre-sales engineering or design experience (hospitality or public venues preferred).
• Experience in a NOC or technical support role (managed Wi-Fi or satellite TV is a plus).

Technical Skills

• Experience on subnetting fundamentals and L2 configuration
• Experience designing with Meraki, Aruba, or Ruckus.
• Familiarity with network monitoring systems (NMS).
• Having Industry related certifications is required (CCNA, CWNA, etc.); Advance certifications (i.e. CCNP) is preferred.
• Meraki ECMS certification (mandatory upon hire; company-supported).

Soft Skills

• Strong communication and customer-facing skills.
• Analytical problem-solving and troubleshooting ability.
• Comfortable working cross-functionally and independently with minimal supervision.
• Strong documentation and presentation skills.

Education

• Bachelor’s degree in a related field (or equivalent experience).

Perks and Benefits

• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection.