Tech Support Specialist – Onsite in Davao, Paid Training

Caldwell Communications Consultancy Philippines; Davao del Sur; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Paid training from Day 1

Career growth opportunities

Job summary

Caldwell Communications Consultancy Philippines is hiring Customer Service Representatives in Davao City. The role involves troubleshooting technical issues for clients while providing solutions and guidance. Candidates should have at least 1 year of BPO experience in technical support, strong English skills, and a willingness to work onsite. The position offers a competitive salary of up to 25k monthly, paid training from Day 1, and opportunities for career growth in a supportive environment.

Qualifications

• 1 year BPO experience with technical support in a call center environment.
• Strong English and problem-solving skills.
• Willingness to work onsite in Davao City.

Responsibilities

• Handle technical inquiries via phone, chat, or email.
• Troubleshoot software, hardware, or connectivity issues.
• Document issues and resolutions accurately.

Skills

Technical support experience

Strong English skills

Problem-solving skills

Customer-focused

Basic computer skills

Multitasking ability

Education

High School or Senior High School graduate

Job description

Caldwell Communications Consultancy Philippines is hiring Customer Service Representatives in Davao City. The role involves troubleshooting technical issues for clients while providing solutions and guidance. Candidates should have at least 1 year of BPO experience in technical support, strong English skills, and a willingness to work onsite. The position offers a competitive salary of up to 25k monthly, paid training from Day 1, and opportunities for career growth in a supportive environment.