Tech Support Specialist — Apple MDM, Remote Help & Training

Carda Health; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

A leading healthcare technology company in the Philippines is seeking a skilled Technology Support Specialist. This role involves providing technical support to patients and staff, troubleshooting hardware and software issues, and assisting with system maintenance. The ideal candidate should have an associate degree in IT, 2+ years of experience in support roles, and strong problem-solving skills. Join us to enhance technology utilization in healthcare.

Qualifications

• 2+ years of experience in IT support or related field.
• Strong understanding of hardware/software troubleshooting.
• Familiarity with Mobile Device Management (MDM) solutions.

Responsibilities

• Serve as the first line of support for internal users.
• Provide technical support via phone, email, or remote assistance.
• Assist with system updates, patches, and maintenance tasks.

Skills

Problem-solving skills

Attention to detail

Communication skills

Analytical skills

Education

Associate degree in Information Technology or related field

Bachelor’s degree (preferred)

Job description

A leading healthcare technology company in the Philippines is seeking a skilled Technology Support Specialist. This role involves providing technical support to patients and staff, troubleshooting hardware and software issues, and assisting with system maintenance. The ideal candidate should have an associate degree in IT, 2+ years of experience in support roles, and strong problem-solving skills. Join us to enhance technology utilization in healthcare.