Service Desk Technician - Travel Perks & HMO Day 1

Offshore Business Processing Inc.; Quezon City; On-site; PHP 312,480 - 357,120; Full time

Benefits offered by this job

HMO on Day 1

Travel opportunities

Rewards and recognition

Job summary

A technology support company in Metro Manila is seeking an IT Support Specialist. You will provide technical support, troubleshoot various devices, and assist in user onboarding. Candidates should have a minimum of 2 years' experience in IT support, a degree in IT, and strong communication skills. The role offers numerous perks, including health benefits and opportunities for professional growth. You'll work in a collaborative team and be part of a dynamic work environment.

Qualifications

• Minimum 2 years of experience in an IT support or service desk role.
• Strong knowledge of Windows, Microsoft 365, and user management.
• Excellent troubleshooting skills and communication abilities.

Responsibilities

• Provide technical support via phone, email, and remote tools.
• Troubleshoot issues related to desktops and peripherals.
• Document troubleshooting steps and resolutions.

Skills

Technical support

Problem-solving

Communication

Time management

Education

Degree/Diploma in IT

Tools

Windows 10/11

Microsoft 365

Active Directory

RMM tools

Backup solutions

Job description

A technology support company in Metro Manila is seeking an IT Support Specialist. You will provide technical support, troubleshoot various devices, and assist in user onboarding. Candidates should have a minimum of 2 years' experience in IT support, a degree in IT, and strong communication skills. The role offers numerous perks, including health benefits and opportunities for professional growth. You'll work in a collaborative team and be part of a dynamic work environment.