Tech Support Advisor - Up to 33K/mo + Perks
TDCX
14 days+
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Benefits offered by this job
Job summary
A leading tech support company is looking for a Tech Support Advisor to provide exceptional customer service and troubleshooting support. The ideal candidate will have at least 1 year of BPO experience, solid technical skills, and strong communication abilities in English. This full-time role is based in Cebu and offers a salary up to 33,000 PHP monthly along with performance incentives and comprehensive benefits including health insurance and paid time off.
Qualifications
- 1 year of BPO experience handling a voice campaign.
- 6 months of basic troubleshooting experience.
- Good understanding of consumer electronic products.
Responsibilities
- Provide post-sales customer service and troubleshooting support.
- Educate customers on support options and steps to resolve issues.
- Deliver timely and accurate information to customers.
Skills
BPO experience
Technical and diagnostic skills
Verbal and written communication skills in English
Education
High School Graduate
Job description
A leading tech support company is looking for a Tech Support Advisor to provide exceptional customer service and troubleshooting support. The ideal candidate will have at least 1 year of BPO experience, solid technical skills, and strong communication abilities in English. This full-time role is based in Cebu and offers a salary up to 33,000 PHP monthly along with performance incentives and comprehensive benefits including health insurance and paid time off.
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