Customer Support Specialist — Tech Help & Upsells

Neksjob Philippines; Cebu City; Remote; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Exciting Performance Bonuses

Career Advancement Opportunities

Comprehensive Healthcare Benefits

Job summary

A leading BPO company in Cebu City is seeking Customer Service Representatives to assist consumers with returns, upgrades, and complaints. The ideal candidates should be high school graduates with at least 6 months of BPO experience, excellent communication, and interpersonal skills. This role offers exciting performance bonuses, comprehensive healthcare benefits, and opportunities for career advancement within the company.

Qualifications

• At least HS Graduate (old curriculum) / SHS Graduate.
• With 6 months BPO experience.
• Has good communication and interpersonal skills.

Responsibilities

• Handle concerns and complaints regarding goods and services.
• Assist consumers with returns, upgrades, and purchases.
• Provide guidance and technical support.

Skills

Good communication skills

Interpersonal skills

Education

High School Graduate

Job description

A leading BPO company in Cebu City is seeking Customer Service Representatives to assist consumers with returns, upgrades, and complaints. The ideal candidates should be high school graduates with at least 6 months of BPO experience, excellent communication, and interpersonal skills. This role offers exciting performance bonuses, comprehensive healthcare benefits, and opportunities for career advancement within the company.