Tech Support Advisor - Onsite Cebu | BPO Customer Service

weSource Management Consultancy Firm; Cebu City; On-site; PHP 290,000 - 357,000; Full time

Job summary

weSource Management Consultancy Firm is seeking a Technical Support Advisor for Cebu on-site, offering a competitive up to PHP 32,000 monthly. The role requires a bachelor’s degree and at least one year of BPO experience with strong English communication.

You will handle blended voice and non-voice support, assist customers with computer use and navigation of electronic products, and contribute to sales when appropriate.

Qualifications

• Bachelor's/College degree in any field is required or preferred.
• Minimum 1 year BPO experience with 1 year in Customer Service and/or 1 year in Sales.
• Advanced English communication skills.
• Customer service and sales knowledge in computer use and navigation of electronic products.

Skills

Advanced English communication

Customer service

Sales experience

Blended voice experience

Education

Bachelor's/College degree in any field

High School graduate (4-yr or K-12) considered with experience

Job description

weSource Management Consultancy Firm is seeking a Technical Support Advisor for Cebu on-site, offering a competitive up to PHP 32,000 monthly. The role requires a bachelor’s degree and at least one year of BPO experience with strong English communication.

You will handle blended voice and non-voice support, assist customers with computer use and navigation of electronic products, and contribute to sales when appropriate.