Tech Client Growth Director (Flexible Work)

ALORICA TELESERVICES, INC.; Taguig; On-site; PHP 1,000,000 - 2,400,000; Full time

Benefits offered by this job

Healthcare coverage

Generous leave allowances

Professional development

Flexible working arrangements

Job summary

ALORICA TELESERVICES, INC. in the Philippines seeks a Client Account Director - Technology to lead qualification, selling, negotiation and implementation of new opportunities with existing clients. You will advocate for clients, align strategies, and drive value across engagements.

You will coordinate internal resources, manage renewals, and lead proposals from concept to delivery, ensuring high-quality outcomes and client satisfaction.

Qualifications

• Experience in client management, business development, or sales.
• Strong negotiation, presentation, and communication skills.
• Excellent business acumen and stakeholder management skills.
• Proven ability to drive client growth and build long-term partnerships.

Responsibilities

• Expand business footprint with existing clients.
• Align company strategies with client to maintain and expand revenue.
• Oversee contract renewals and negotiations.
• Present Company solutions based on client business issues.
• Coordinate internal resources to negotiate, close and implement new business.
• Collaborate with internal teams to structure value propositions for clients.
• Lead negotiations to protect Company interests from a business and legal perspective.
• Provide leadership in crafting client proposals and guidance on deal assumptions.
• Meet with sales leadership to develop personal growth plans.
• Drive department performance and motivate the team to exceed goals.
• Ensure compliance with applicable laws and company policies.
• Follow up to ensure customer satisfaction and provide feedback for improvements.
• Recommend process improvements and act as main contact for client visits.

Skills

Client management

Business development

Sales

Negotiation

Presentation

Communication

Stakeholder management

Growth mindset

Job description

ALORICA TELESERVICES, INC. in the Philippines seeks a Client Account Director - Technology to lead qualification, selling, negotiation and implementation of new opportunities with existing clients. You will advocate for clients, align strategies, and drive value across engagements.

You will coordinate internal resources, manage renewals, and lead proposals from concept to delivery, ensuring high-quality outcomes and client satisfaction.