Team Leader for Sales Lead Generation (Remote, Nightshift)

Outsourcey; Philippines; On-site; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey in the Philippines is seeking an experienced Lead Generation Supervisor to drive outbound campaigns in the healthcare and life insurance space. You will lead two junior agents, coach the team, and ensure high-quality live transfers and appointments while following scripts.

The role focuses on lead generation over selling, requires strong communication, and offers opportunities to shape the HR function as the company scales its BPO operations.

Qualifications

• 5+ years in telemarketing or outbound lead generation with life/health insurance focus.
• Experience supervising or coaching a small team is a plus.
• Proven ability to handle high-volume cold calls, scripted campaigns, lead qualification, live transfers, and appointment setting.
• Strong communication, active listening, and rapport-building over the phone.

Responsibilities

• Conduct high-volume outbound calls to prospective healthcare and life insurance leads using scripts and campaigns.
• Identify qualified prospects for live transfer or appointment setting; do not sell insurance.
• Qualify prospects and record outcomes; transfer to agents with clear details.
• Schedule and log appointments; ensure data accuracy in CRM/tracking system.
• Supervise two junior lead generation agents and monitor call activity and quality.

Skills

Lead generation

Outbound calling

Telemarketing

Team leadership

Communication

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let’s shape the future of work together!

Profile Requirements:

• 5+ years of experience in high-level telemarketing, outbound lead generation, or a similar role, with substantial experience in the life and healthcare insurance industries.
• Supervisory, coaching, or team leadership experience is a plus but not mandatory.
• Proven experience with high-volume cold calling, scripted outbound campaigns, lead qualification, live transfers, and appointment setting.
• Strong communication, active listening, and prospect‑engagement skills with the ability to build rapport quickly over the phone.
• Previous experience supervising, coaching, or monitoring junior agents, with the ability to maintain team performance and lead quality.
• Must be focused strictly on lead generation rather than sales, with the discipline to follow scripts, qualify prospects, transfer live leads, and set appointments without closing or selling insurance products.

Core responsibilities:

• Conduct high-volume outbound cold calls to prospective customers in the healthcare and life insurance industries using established scripts and lead generation campaigns.
• Engage prospects professionally, follow the approved call script, and effectively identify qualified prospects without attempting to sell insurance products.
• Qualify prospects based on established criteria and determine whether they are appropriate for live transfer or appointment setting.
• Transfer qualified, live leads directly to insurance agents for further sales conversations.
• Schedule appointments with qualified prospects and ensure accurate details are captured for the receiving agent.
• Maintain accurate records of calls, lead outcomes, transfers, appointments, and follow-up information in the designated CRM or tracking system.
• Supervise and support two junior lead generation agents, helping monitor call activity, script adherence, lead quality, and overall performance.
• Meet established outbound calling, lead generation, transfer, and appointment‑setting goals while maintaining professionalism and compliance with approved processes.
• Assist in building, maintaining, and updating prospect databases to support ongoing lead generation and outbound calling campaigns

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.