Team Lead - Training, Workforce & Operations | HMO Day 1

WNS Global Services; Muntinlupa; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Free HMO Coverage from Day 1

Structured career path

Skills Training opportunities

Paid Leaves

Annual appraisal

Job summary

A leading BPM firm located in Metro Manila is seeking candidates for support roles including Team Leader and Manager. This full-time opportunity involves managing team performance, providing coaching, and ensuring operational support. Ideal candidates should have at least 2 years of relevant experience and a completed college education. The company offers numerous benefits including free HMO coverage and career advancement opportunities.

Qualifications

• Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager.
• Preferably with experience in Travel, Healthcare, Insurance or Financial accounts.

Responsibilities

• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for operational support.
• Lead teams into achieving metric goals.

Skills

Problem solving

Decision making

Analytical skills

Coaching

Feedback

Education

At least 2 years in college

Job description

A leading BPM firm located in Metro Manila is seeking candidates for support roles including Team Leader and Manager. This full-time opportunity involves managing team performance, providing coaching, and ensuring operational support. Ideal candidates should have at least 2 years of relevant experience and a completed college education. The company offers numerous benefits including free HMO coverage and career advancement opportunities.