Team Leader: Operations & Process Improvement

Alorica; Makati; On-site; PHP 335,000 - 502,000; Full time

Job summary

A leading customer service company in Metro Manila is seeking a Team Leader. Candidates should be high school graduates with at least 6 months of relevant experience. Key skills required include leadership, excellent communication, and the ability to multi-task. This role emphasizes continuous improvement and maintaining positive attendance records. The ideal candidate will be proficient in Microsoft Office and have strong analytical abilities.

Qualifications

• High school graduates are encouraged to apply.
• At least 6 months of experience as a Team Leader/SME/QA/Product Trainer.
• Less than 3.5 attendance points.

Skills

Leadership skills

Oral communication

Written communication

Presentation skills

Analytical skills

Microsoft Office proficiency

Interpersonal skills

Multi-tasking ability

Continuous improvement

Education

High school diploma

Job description

A leading customer service company in Metro Manila is seeking a Team Leader. Candidates should be high school graduates with at least 6 months of relevant experience. Key skills required include leadership, excellent communication, and the ability to multi-task. This role emphasizes continuous improvement and maintaining positive attendance records. The ideal candidate will be proficient in Microsoft Office and have strong analytical abilities.