Team Assistant

McKinsey & Company; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

McKinsey & Company in Manila is seeking a proactive Administrative Assistant to provide high-quality day-to-day support to Client Service Teams. You will manage calendars and travel, coordinate meetings, and prepare organized deliverables, working closely with CST Leadership and Engagement Managers.

The role emphasizes discretion, confidentiality, and collaboration across offices and external vendors, with opportunities to participate in training and growth within the global services community.

Qualifications

• Prior administrative support or corporate customer service experience is desired.
• Highly detail-oriented with proven ability to prioritize, multitask, and execute tasks efficiently in a fast-paced, deadline-driven environment.
• Resourceful, proactive mindset with a strong sense of urgency; comfortable navigating ambiguity and independently proposing solutions to operational challenges
• Strong technical skills with proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel) and willingness to quickly learn and leverage internal software and digital platforms
• Adaptable and collaborative. Team-player orientation with an innate ability to build trust across diverse teams, support colleagues through coverage rotations, and actively adhere to firm values
• Ability to work in-person (team schedules and office locations may vary)
• Ability to operate office equipment
• Excellent verbal and written communication skills in English (and local language, if applicable), maintaining the highest level of professionalism, discretion, and confidentiality when handling sensitive information

Responsibilities

• Calendar & Travel Management: Proactively manage complex schedules, resolve scheduling conflicts, and coordinate end-to-end travel logistics in close partnership with supported colleagues.
• Team Liaison & Communication: Coordinate meetings, align on milestones, and liaise between Engagement Managers, Associates, and Client teams; collaborate with internal functions and external vendors to support daily needs.
• Deliverables: Prepare accurate and well-organized team deliverables (e.g. contact lists, trackers, reports, and administrative materials).
• Teamwork & Continuity: Provide backup coverage across the Assistants’ pool; maintain strong communication and confidentiality.
• Technology and AI: Adopt current firm applications and emerging digital tools to enhance workflow efficiency.
• Project & Administrative Support: Assist for CST events, training sessions, major initiatives, reporting, and location-based recruiting, accounting, and expense tasks.
• Operational backbone: Enable consultants to focus on solving client problems by safeguarding priorities and fostering a supportive community.

Skills

Administrative support

Customer service

Attention to detail

Multitasking

Communication skills

Team collaboration

In-person work

English proficiency

Tools

Microsoft Office

Internal software platforms

Job description

Your Impact

You will provide high quality day-to-day administrative, coordination, and operations support to Client Service Teams (CST), delivering resourceful, proactive, and timely assistance to ensure our teams' time is leveraged effectively.

You will adapt to quick-changing priorities, anticipate potential calendar or logistical conflicts, and proactively implement practical resolutions.

On a daily basis, you will:

• Calendar & Travel Management: Proactively manage complex schedules, resolve scheduling conflicts, and coordinate end-to-end travel logistics in close partnership with supported colleagues.
• Team Liaison & Communication: Collaborate closely with other Assistants and CST Leadership to coordinate meetings, align on key milestones, and serve as an accessible liaison between Engagement Managers, Associates, and Client teams. You will also liaise seamlessly with internal functions (e.g. Office Services) and/or external vendors, as appropriate, facilitate daily operational needs.
• Deliverables: Prepare accurate and well-organized team deliverables (e.g. contact lists, trackers, reports and other administrative materials.)
• Teamwork & Continuity: Work collaboratively across the Assistants’ pool and with your Team Lead/Manager to provide seamless backup coverage. Maintain strong communication (verbal and written) and confidentiality of highly sensitive information. Actively participate in team meetings and training sessions.
• Technology and AI. Adopt the use of current firm applications and readily adopt emerging digital tools and solutions to enhance day-to-day workflow efficiency.
• Project & Administrative Support: Provide ad-hoc assistance for CST events, training sessions, major initiative execution, reporting, and, where applicable by location, recruiting, accounting, and expense administration tasks.
• Your work serves as the operational backbone for our client teams. By taking complete ownership of day-to-day administrative coordination and safeguarding team priorities, you empower consultants to focus on solving our clients' toughest problems while sustaining a supportive, vibrant community.

You will be based in Manila as part of our McKinsey Global Services Assistants Path community.

Your Growth

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• Prior administrative support or corporate customer service experience is desired
• Highly detail-oriented with proven ability to prioritize, multitask, and execute tasks efficiently in a fast-paced, deadline-driven environment. Strong sense of accountability for all work products
• Resourceful, proactive mindset with a strong sense of urgency; comfortable navigating ambiguity and independently proposing solutions to operational challenges
• Strong technical skills with proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel) and willingness to quickly learn and leverage internal software and digital platforms
• Adaptable and collaborative. Team-player orientation with an innate ability to build trust across diverse teams, support colleagues through coverage rotations, and actively adhere to firm values
• Ability to work in-person (team schedules and office locations may vary)
• Ability to operate office equipment
• Excellent verbal and written communication skills in English (and local language, if applicable), maintaining the highest level of professionalism, discretion, and confidentiality when handling sensitive information