Talent Mobility Associate-Temp | Davao-Felcris

IBEX Global Solutions (Philippines) Inc.; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ibex Global Solutions (Philippines) Inc. is seeking an Associate Director of Talent Mobility to strategically manage internal movement of talent across projects and locations.

You will collaborate with HR, operations, and leadership to align mobility with growth and business objectives. You will develop mobility strategies, allocate resources by skill and timeline, and ensure a positive employee experience during transitions, relocations, or project changes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration or related field.
• Several years of experience in talent management, HR, or related roles within BPO.
• Strong understanding of BPO operations, project management and resource allocation.
• Excellent communication, interpersonal, and negotiation skills.
• Strategic thinking and alignment of talent mobility with business objectives.
• Familiarity with labor laws, compliance, and regulations related to talent movement.
• Proven experience in change management and navigating organizational shifts.
• Data-driven mindset with ability to analyze metrics and make informed decisions.
• Proficiency in HRIS software and tools.
• Can start ASAP

Responsibilities

• Develop and execute a comprehensive talent mobility strategy that supports business growth and project demands.
• Identify opportunities to enhance talent movement across departments, projects, and geographical locations.
• Collaborate with project managers, department heads, and operations teams to understand resource requirements and allocation needs.
• Allocate talent based on skillsets, project timelines, and business priorities to ensure optimal resource utilization.
• Create a seamless and positive employee experience during transitions, relocations, or project changes.
• Provide guidance and support to employees throughout the mobility process, addressing concerns or challenges.
• Establish KPIs to measure the effectiveness of mobility initiatives.
• Regularly assess mobility outcomes and make data-driven adjustments as necessary.
• Collaborate with HR to align mobility, recruitment, and succession planning.
• Partner with business leaders to understand project requirements and align talent movement with goals.
• Develop and maintain mobility policies, ensuring compliance with legal and regulatory requirements.
• Create policies addressing compensation, relocation, and remote work.
• Manage change and foster buy-in from employees and managers.
• Provide training and communication to ensure understanding of mobility processes and benefits.
• Collaborate with relocation vendors to ensure smooth talent relocations.

Skills

Talent mobility

Stakeholder management

Change management

Data analytics

Communication

Education

Bachelor's degree in HR or Business

Master's degree is a plus

Tools

HRIS software

Job description

Overview

As the Associate Director of Talent Mobility at ibex, you will be responsible for strategically managing the movement of talent within the organization. Your primary focus will be on optimizing the allocation and utilization of human resources across different projects, teams, and locations, while ensuring a seamless and effective employee experience. You will collaborate with HR, operations, and leadership teams to create and implement strategies that align with the company's growth and business objectives.

Responsibilities

Key Responsibilities:

Talent Mobility Strategy:

• Develop and execute a comprehensive talent mobility strategy that supports business growth and project demands.
• Identify opportunities to enhance the movement of talent across departments, projects, and geographical locations.

Resource Allocation:

• Collaborate with project managers, department heads, and operations teams to understand resource requirements and allocation needs.
• Allocate talent based on skillsets, project timelines, and business priorities to ensure optimal resource utilization

Employee Experience:

• Create a seamless and positive employee experience during transitions, relocations, or project changes.
• Provide guidance and support to employees throughout the mobility process, addressing any concerns or challenges.

Performance Metrics:

• Establish key performance indicators (KPIs) to measure the effectiveness of talent mobility initiatives.
• Regularly assess and report on mobility outcomes, making data-driven adjustments as necessary.

Cross-Functional Collaboration:

• Collaborate with HR teams to ensure alignment between talent mobility, recruitment, and succession planning efforts.
• Partner with business leaders to understand project requirements and align talent movement with business goals.

Policy Development:

• Develop and maintain talent mobility policies and guidelines, ensuring compliance with legal and regulatory requirements.
• Create policies that address various aspects of mobility, including compensation, benefits, relocation, and remote work.

Change Management:

• Manage change associated with talent mobility initiatives, addressing resistance and fostering buy-in from employees and managers.
• Provide training and communication to ensure understanding of the mobility process and benefits.

Vendor Management:

• Collaborate with external partners, such as relocation services providers, to ensure smooth execution of talent relocations.
• Negotiate contracts and monitor vendor performance to meet quality and budget standards.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.
• Several years of experience in talent management, human resources, or related roles within the BPO industry.
• Strong understanding of BPO operations, project management, and resource allocation.
• Excellent communication, interpersonal, and negotiation skills.
• Strategic thinking and the ability to align talent mobility initiatives with overall business objectives.
• Familiarity with labor laws, compliance, and regulations related to talent movement.
• Proven experience in change management and the ability to navigate organizational shifts effectively.
• Data-driven mindset with the ability to analyze metrics and make informed decisions.
• Proficiency in HRIS (Human Resources Information System) software and tools.
• Can start ASAP