POOLING | Payroll Specialist | Ibex Davao-Lanang

IBEX Global Solutions (Philippines) Inc.; Davao City; On-site; PHP 300,000 - 540,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking a Payroll Specialist to manage bi-monthly payroll for a large workforce. You will work closely with HR teams to verify changes and ensure accurate pay runs.

The role requires handling confidential information with professionalism and maintaining precise data across systems. The ideal candidate has 2+ years of payroll experience in a Call Center or BPO, strong Excel skills, and flexibility for mid to night shifts.

Qualifications

• Bachelor's degree required.
• At least 2 years payroll experience in a Call Center or BPO.
• Ability to handle sensitive and confidential information autonomously.
• Excellent organizational skills and attention to data accuracy.
• Experience handling 1,500 to 2,500 employees.
• Proficient in MS Excel (Pivot, VLOOKUP) is an advantage.
• Midshift schedule but open to shifting schedule including Nightshift if needed.

Responsibilities

• Process bi-monthly payroll for all employees at the assigned site.
• Collaborate with Compensation & Benefits, Recruitment, and HR to verify payroll changes.
• Ensure payroll changes are reflected in upcoming pay runs.
• Review and reconcile payroll instructions before submission for approval.
• Prepare accurate payroll reports in a timely manner.
• Address employee payroll inquiries and requests.
• Assist with ad hoc payroll, benefits, and personnel items as needed.
• Perform other tasks as assigned by supervisor.
• Respond promptly to process-related inquiries.
• Process Final Pay for resigned/terminated employees.
• Handle ATM applications for new hires.
• Conduct New Employee Orientation for Support and Operations.

Skills

Payroll processing

Attention to detail

Autonomous work

Communication

Education

Bachelor's/College Degree

Tools

MS Excel

Job description

RESPONSIBILITIES:

• Responsible in processing bi-monthly Payroll Activities for all Employees under the Assigned Site.

• Work closely with Compensation and Benefits, Recruitment and HR Department to verify the accuracy of all employees’ benefits changes, new hire entries, resignations, and other payroll-related maintenance items

• Ensure payroll changes are reflected accurately in upcoming pay runs

• Review and Reconcile Payroll Instructions prior to submission for Approval and validate confirmed reports

• Ensure accurate and timely preparation of reports for payroll processing

• Attend to employees’ payroll-related queries and requests

• Support with another ad hoc payroll, benefit, and/or personnel-related items

• Performs other tasks as may be assigned from time to time by the immediate supervisor

• Ensure timely response to process-related inquiries

• Processing of Final Pay for Resigned/Terminated Employees

• Processing of ATM Application for New hires

• Conducts New Employee Orientation – Support and Operations

REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree

• At least 2 years relevant experience in the Payroll preferably from a Call Center or BPO setup

• Ability to handle sensitive and confidential information with professionalism and capability of working autonomously.

• Excellent organizational skills and attention to detail, especially around data accuracy

• Ensures that all internal policies and procedures are being adhered in regard to payroll processes

• Handling at least 1,500 to 2,500 employees

• Proficient in MS Excel (Pivot, Vlookup/any excel formulas) is an advantage

• Midshift schedule but should be open to shifting schedule including Nightshift, if needed.