Tagetik Specialist: Application Support Engineer & SME

Accenture PLC; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Accenture PLC is seeking an Application Support Engineer to investigate and resolve complex issues across multiple components of critical business systems. The role focuses on proactive monitoring, troubleshooting, and delivering timely solutions to maintain system reliability and performance at our Manila office.

The ideal candidate has deep Tagetik Planning Budgeting and Forecasting experience, strong analytical skills, and excellent communication to collaborate with technical and

Qualifications

• Expert proficiency in Tagetik Planning Budgeting and Forecasting.
• Strong understanding of financial planning and forecasting principles within enterprise software environments.
• Experience in troubleshooting and resolving issues related to complex budgeting and forecasting applications.
• Familiarity with integration techniques and data flow management between financial systems.
• Ability to analyze system logs and performance metrics to identify root causes of issues.
• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.

Responsibilities

• Act as SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business needs.
• Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
• Drive continuous improvement initiatives to optimize support processes and system functionality.

Skills

Tagetik expertise

Financial planning

Troubleshooting

Integration techniques

Log analysis

Stakeholder comms

Job description

Accenture PLC is seeking an Application Support Engineer to investigate and resolve complex issues across multiple components of critical business systems. The role focuses on proactive monitoring, troubleshooting, and delivering timely solutions to maintain system reliability and performance at our Manila office.

The ideal candidate has deep Tagetik Planning Budgeting and Forecasting experience, strong analytical skills, and excellent communication to collaborate with technical and