Application Support Engineer: Platform Ecosystem Enablement

Accenture in the Philippines; Quezon City; On-site; PHP 300,000 - 360,000; Full time

Job summary

Accenture in the Philippines is seeking an Application Support Engineer to investigate and diagnose issues across multiple components of critical business systems from our Manila office. The role emphasizes proactive root-cause analysis and timely problem resolution to maintain system stability and performance.

You will collaborate with cross-functional teams, document solutions, and contribute to the development and refinement of support processes while continuously learning about evolving

Qualifications

• Experience in ecosystem enablement and partner collaboration.
• Analytical skills to diagnose complex system issues.
• Ability to work across platforms and integrate solutions.

Responsibilities

• Investigate and diagnose issues across multiple components of business systems.
• Build knowledge and support the team in problem-solving discussions.
• Document solutions and share insights to improve team capabilities.
• Collaborate with cross-functional teams to communicate and resolve issues.
• Help refine support processes to improve efficiency.
• Continuously learn to stay updated with evolving technologies and best practices.

Skills

Platform Partner Enablement

Developer Ecosystem

Analytical thinking

Communication skills

System integration

Job description

Accenture in the Philippines is seeking an Application Support Engineer to investigate and diagnose issues across multiple components of critical business systems from our Manila office. The role emphasizes proactive root-cause analysis and timely problem resolution to maintain system stability and performance.

You will collaborate with cross-functional teams, document solutions, and contribute to the development and refinement of support processes while continuously learning about evolving