Turkish Application Support Engineer

8002 Accenture Inc Company; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture in Manila is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, analyze logs, and collaborate with teams to maintain service reliability and support business continuity.

The role emphasizes independent work, SME-level contribution, and clear documentation to share findings. API engineering experience and familiarity with interfaces will help diagnose root causes and drive improvements.

Qualifications

• Minimum 1 year of experience in Software Product & Platform Interface & API Engineering.
• Based at the Manila office and able to work on-site.
• Capable of independent work as an SME and contributing to team discussions.
• Strong documentation and collaboration skills are required.

Responsibilities

• Act as SME and work independently on issue resolution.
• Contribute in team discussions and provide timely updates.
• Propose solutions to work-related problems and document them.
• Collaborate with cross-functional teams to gather information.
• Document findings and solutions to support knowledge sharing.
• Identify potential improvements to enhance system performance and UX.

Skills

API Engineering

Android Development

Turkish Language

Software Integration

Root Cause Analysis

API Design

Log Analysis

Tools

Software Product & Platform Interface APIs

Job description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves carefully analyzing system behaviors, collaborating with team members to understand challenges, and ensuring smooth operation of software products and platforms. You will engage in continuous monitoring and troubleshooting to maintain system reliability and support business continuity.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and provide timely updates on issue resolution.
• Document findings and solutions clearly to support knowledge sharing within the team.
• Assist in identifying potential improvements to enhance system performance and user experience.

Professional & Technical Skills

• Required Skill: Expert proficiency in Software Product & Platform Interface & API Engineering.
• Additional Good To Have Skills: Experience with Android Application Development, Turkish Language.
• Strong understanding of software integration and interface protocols.
• Experience in diagnosing and resolving complex software issues.
• Familiarity with API design, development, and troubleshooting.
• Ability to analyze system logs and performance metrics to identify root causes.

Additional Information

• The candidate should have minimum 1 year of experience in Software Product & Platform Interface & API Engineering.
• This position is based at our Manila office.
• Minimum 1 year(s) of experience is required

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture