Turkish App Support Engineer: SME for Critical Systems

Accenture PLC; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture in Manila is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, analyze logs, and collaborate with teams to maintain service reliability and support business continuity.

The role emphasizes independent work, SME-level contribution, and clear documentation to share findings. API engineering experience and familiarity with interfaces will help diagnose root causes and drive improvements.

Qualifications

• Minimum 1 year of experience in Software Product & Platform Interface & API Engineering.
• Based at the Manila office and able to work on-site.
• Capable of independent work as an SME and contributing to team discussions.
• Strong documentation and collaboration skills are required.

Responsibilities

• Act as SME and work independently on issue resolution.
• Contribute in team discussions and provide timely updates.
• Propose solutions to work-related problems and document them.
• Collaborate with cross-functional teams to gather information.
• Document findings and solutions to support knowledge sharing.
• Identify potential improvements to enhance system performance and UX.

Skills

API Engineering

Android Development

Turkish Language

Software Integration

Root Cause Analysis

API Design

Log Analysis

Tools

Software Product & Platform Interface APIs

Job description

Accenture in Manila is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, analyze logs, and collaborate with teams to maintain service reliability and support business continuity.

The role emphasizes independent work, SME-level contribution, and clear documentation to share findings. API engineering experience and familiarity with interfaces will help diagnose root causes and drive improvements.