Systems Associate (SAP Encoder)

DHL Supply Chain Phils., Inc.; Cabuyao; On-site; Confidential; Full time

Job summary

DHL Supply Chain Phils., Inc. is seeking a Systems Associate to support SAP data entry, configuration, and master data maintenance in Cabuyao City, Laguna. You will help ensure data accuracy and reliable ERP operations across the organization.

The role requires SAP experience, strong attention to detail, and the ability to collaborate with process owners and IT staff. A related bachelor’s degree or equivalent experience is expected, with opportunities for skills development and growth.

Qualifications

• Bachelor's degree or equivalent experience in IT/CS/Business or related field.
• Experience with SAP data entry, configuration or support roles.
• Strong attention to detail and data accuracy.
• Good organizational and time management skills.
• Proficiency in Microsoft Office, especially Excel and database management.
• Clear communication to explain technical concepts.
• Understanding of ERP principles and supply chain processes.
• Problem-solving and willingness to learn new technologies.
• Ability to work independently and in a team.
• Preferred: SAP certification or training.
• Preferred: experience in supply chain/logistics or manufacturing.

Responsibilities

• Perform accurate data entry into SAP and ensure proper configuration and validation.
• Maintain SAP master data including customers, materials, pricing and inventory.
• Create and test system configurations to support business processes.
• Monitor SAP transactions and resolve discrepancies.
• Prepare system documentation and user guides for end-users.
• Provide basic SAP end-user support and troubleshooting.
• Collaborate with process owners and admins to implement solutions.
• Participate in system testing and user acceptance testing (UAT).
• Maintain confidentiality and security of company data and systems.

Skills

SAP data entry

SAP configuration

Data accuracy

Time management

Excel

Communication

ERP knowledge

Problem solving

Teamwork

SAP certification

SC experience

Education

Bachelor's degree in IT/CS/Business

Equivalent experience

Tools

SAP

Excel

Database management

Job description

About the role

DHL Supply Chain Phils., Inc. is seeking a Systems Associate to join our growing technology team. This is a full‑time position based in Cabuyao City, Laguna. As a Systems Associate, you will play a vital role in supporting our enterprise resource planning (ERP) operations by ensuring accurate data entry and system configuration within the SAP environment. This position is critical to maintaining the integrity of our supply chain data and supporting efficient business operations across the organisation.

What you'll be doing

• Performing accurate and timely data entry into the SAP system, ensuring all information is correctly configured and validated

• Supporting the maintenance and updates of SAP modules and master data, including customer information, materials, pricing and inventory records

• Assisting with the creation and testing of system configurations to support business process requirements

• Monitoring system transactions and identifying discrepancies or errors for resolution

• Preparing system documentation and user guides to support end‑user understanding of SAP processes

• Providing basic user support and troubleshooting assistance to SAP system users across the organisation

• Collaborating with business process owners and system administrators to understand requirements and implement solutions

• Participating in system testing, including user acceptance testing (UAT) for new implementations and upgrades

• Maintaining confidentiality and security protocols related to company data and systems

What we’re looking for

• Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field, or equivalent professional experience

• Proven experience with SAP systems, particularly in data entry, configuration or system support roles

• Strong attention to detail and commitment to data accuracy

• Excellent organisational and time management skills with the ability to prioritise multiple tasks

• Proficiency in Microsoft Office applications, particularly Excel and database management

• Clear communication skills with the ability to explain technical concepts to non‑technical users

• Understanding of enterprise resource planning principles and supply chain processes

• Problem‑solving capability and willingness to learn new technologies and systems

• Ability to work effectively both independently and as part of a collaborative team

• Preferred: Certification in SAP (SAP Certified Associate or equivalent) or relevant training courses

• Preferred: Previous experience in supply chain, logistics or manufacturing environments

What we offer

DHL Supply Chain Phils., Inc. is committed to providing our employees with competitive compensation and comprehensive benefits. We offer a supportive work environment that values professional development and career growth. Our benefits include health and wellness programmes, opportunities for skills development and training, performance‑based incentives, and a collaborative workplace culture. We believe in fostering an inclusive environment where all employees can thrive and contribute to our success. We encourage a healthy work‑life balance and provide support for our team members to achieve their professional goals.

About us

DHL Supply Chain Phils., Inc. is a leading provider of supply chain solutions and logistics services. As part of the global DHL network, we deliver innovative and reliable services to customers across various industries. We are committed to excellence in service delivery, operational efficiency, and continuous improvement. Our company values integrity, customer focus, and employee development. We work in a dynamic, fast‑paced environment where technology and human expertise combine to create outstanding supply chain solutions. With a strong commitment to sustainability and corporate responsibility, we strive to make a positive impact in the communities we serve.