About the role
The Supervisor — AR & Revenue Accounting ensures the accuracy, integrity, and timeliness of revenue and accounts receivable processing in compliance with company policies and procedures. This role leads the AR and Revenue Accounting team, oversees the daily functioning of the AR area to ensure work is properly allocated and completed, and drives process improvements to gain productivity, efficiency, and reduction of costs.
Key responsibilities
- Oversee the accounts receivable and revenue accounting function.
- Review and prepare general ledger entries related to the processing of accounts receivable, revenue, marketing promotions/campaigns, and incentives.
- Review and approve customer payment journals to ensure accuracy prior to posting.
- Review and approve customer refunds (manual and via payment console).
- Monitor month-end closing activities related to AR, revenue, marketing promotions, and incentives in accordance with set deadlines.
- Participate in month-end close activities including preparation of customer aging, revenue, marketing promotion, and incentive accrual reports.
- Accounts receivable aging review — ensure timely collection of cash; escalet issues appropriately.
- Validate Carrier Reports against recorded transactions and highlight material discrepancies.
- Develop processes and procedures to ensure invoices, marketing, and incentive payments are processed in accordance with company policy.
- Development of direct reports, including establishing individual development plans (IDPs) and overall succession planning.
About you
- Demonstrated experience in AR and/or Revenue Accounting, including month-end close ownership.
- People management experience — coaching, appraisals, development planning.
- Bachelor's degree in Accounting, Finance, or a related field.
- Strong communication skills — able to liaise with internal teams, regional heads, and outsource partners.
- Experience as an escalation point for AR issues and service delivery management.
- Experience with Oracle, SAP, or similar ERP systems (preferred).
- Familiarity with Blackline or similar reconciliation platforms (preferred).
- Experience in a global Shared Services or BPO environment (preferred).