Accounts Receivable Sr. Associate

Create Synergies Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Create Synergies Inc. in the Philippines seeks a Senior Accounts Receivable Associate to manage end-to-end AR operations, including invoicing, collections, cash applications, and reconciliations, ensuring accuracy and compliance.

You will collaborate with Sales and Customer Service, drive timely payments, support month-end closing, maintain master data in ERP, and contribute to process improvements and audits.

Qualifications

• Bachelor’s degree in Accountancy, Finance, or related field.
• 3–4 years of AR experience in SSC/GBS or multinational company.
• Strong end-to-end Order-to-Cash (O2C) knowledge.
• Experience with SAP, Oracle, NetSuite or similar ERP.
• Advanced Excel skills with large datasets.
• Excellent analytical, detail-oriented problem-solving skills.
• Strong communication and stakeholder management.
• CPA license or equivalent is a plus.
• Experience with AR automation tools and BI reporting (Power BI/Tableau) is a plus.

Responsibilities

• Prepare and issue accurate customer invoices per contracts and orders.
• Monitor receivables and drive timely collections while preserving relationships.
• Process payments and resolve discrepancies and unapplied cash.
• Perform reconciliations and review aging reports.
• Collaborate with Sales, CS and other stakeholders on billing inquiries.
• Support month-end and quarter-end closing, including AR provisions.
• Maintain customer master data in ERP for accuracy.
• Ensure compliance with internal controls and policies.
• Assist audits with documentation and responses.
• Identify opportunities to improve Order-to-Cash via standardization and automation.
• Provide guidance to team on complex AR issues.

Skills

Analytical thinking

Problem-solving

Communication

Stakeholder management

Independent working

Team collaboration

Education

Bachelor’s degree in Accountancy or Finance

CPA license (advantage)

Tools

SAP

Oracle

NetSuite

Excel

Power BI

Tableau

Job description

The Senior Accounts Receivable Associate is responsible for managing end-to-end Accounts Receivable operations, including invoicing, collections, cash application, and account reconciliations. The role ensures accurate customer account management, timely collection of outstanding balances, and compliance with company policies, financial controls, and reporting requirements. The successful candidate will also contribute to process improvement initiatives and support the resolution of complex AR transactions.

Key Responsibilities

• Prepare and issue accurate customer invoices based on approved contracts, billing schedules, and sales orders.
• Monitor outstanding receivables and drive collection activities to ensure timely payment while maintaining positive customer relationships.
• Process and apply customer payments accurately, including investigation and resolution of payment discrepancies and unapplied cash.
• Perform account reconciliations and review aging reports to identify and resolve outstanding balances.
• Collaborate with Sales, Customer Service, and other stakeholders to address billing inquiries, deductions, and payment disputes.
• Support month-end and quarter-end closing activities, including AR reconciliations, bad debt provisions, revenue accruals, and financial reporting.
• Maintain and update customer master data in ERP systems to ensure accuracy and completeness.
• Ensure compliance with internal controls, company policies, and applicable regulatory requirements.
• Support internal and external audit activities by preparing documentation and responding to audit requests.
• Identify and recommend opportunities to improve the Order-to-Cash (O2C) process through standardization, automation, and continuous improvement initiatives.
• Resolve complex Accounts Receivable issues and provide guidance or knowledge-sharing support to team members when needed.

Qualifications

• Bachelor’s degree in Accountancy, Finance, or a related field.
• 3–4 years of relevant Accounts Receivable experience, preferably within a shared services center, global business services environment, or multinational organization.
• Strong understanding of end-to-end Order-to-Cash (O2C) processes and Accounts Receivable operations.
• Experience working with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
• Advanced Microsoft Excel skills with the ability to analyze and manage large datasets.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Effective communication, stakeholder management, and negotiation skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• CPA license or equivalent professional qualification is an advantage.
• Experience in intercompany receivables, trade collections, revenue recognition, or related AR functions is a plus.
• Familiarity with AR automation tools and reporting platforms such as Power BI or Tableau is an advantage.