Subtitle Localization Coordinator: End-to-End Project Lead

Localizationacademy; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Deluxe Localization is seeking a Localization Coordinator, Subtitling to oversee the end-to-end subtitling production lifecycle, ensure on-time delivery, and coordinate with internal and external stakeholders across time zones.

You will liaise with order managers, manage trackers, resolve technical issues, and support payments and KPI targets while maintaining strong communication and attention to detail.

Qualifications

• BA or BS degree preferred.
• Excellent written and verbal communication skills in English.
• Fluency in another language is a plus.
• 1-2 year-experience in Media/Localization industry, but entry-level candidates will be considered.
• Strong organisational skills and attention to detail.
• Team player with ability to multitask and meet deadlines.
• Proficiency with Microsoft Office Suite and database software.
• This role follows a Tuesday to Saturday work schedule, with Sunday and Monday off.
• Flexibility to work extended hours if needed to meet specific project deadlines.

Responsibilities

• Oversee the end-to-end production lifecycle of subtitling projects allotted.
• Be accountable for on-time delivery respecting project milestones, procedures, and client specification.
• Liaise with the Order Managers on determining workflow and steps to be followed for all projects being assigned.
• Create detailed Plan of Action and clearly communicate information about projects in the pipeline to external linguists/vendors and the internal stakeholders in different time zones.
• Ensure all work in progress tasks are on track with updating trackers and running daily reports to denote accurate status of projects.
• Resolve technical flags and pending queries from internal production departments and external stakeholders.
• Update work trackers to ensure projects being assigned to users in a timely fashion and to denote accurate status of projects.
• Proactively identify and resourcefully troubleshoot potential issues with projects in progress.
• Perform a secondary sync check on the proxy and an asset check on scripts provided, before launching a project.
• Be responsible for resolving all payments monthly.
• Coordinate redeliveries and rejections, identify their causes, complete Corrective Action Reports where applicable, and propose solutions to meet KPI targets.
• Remain flexible and put the needs of the client first, this may involve working outside shift hours to ensure deliveries are met.
• Have excellent, transparent, and timely communication skills with great attention to detail.

Skills

English proficiency

Attention to detail

Organization

Team collaboration

Education

BA or BS degree preferred

Tools

Microsoft Office Suite

Database software

Job description

Deluxe Localization is seeking a Localization Coordinator, Subtitling to oversee the end-to-end subtitling production lifecycle, ensure on-time delivery, and coordinate with internal and external stakeholders across time zones.

You will liaise with order managers, manage trackers, resolve technical issues, and support payments and KPI targets while maintaining strong communication and attention to detail.