Student Success Coach: Mentoring, LMS Mastery & Growth

UP Education; Metro Manila; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Performance bonuses

Paid time-off with cash conversion

Life insurance

Flexible work arrangements

Job summary

MicroSourcing is hiring a Student Success Coach in Ortigas, Pasig. This hybrid, day-shift role focuses on monitoring student progress, LMS administration, and personalized coaching to maintain momentum across programs.

You will coordinate tutoring, track analytics, and work with vocational trainers to ensure the course meets competency outcomes. Strong CRM and LMS skills are essential.

Qualifications

• Experience teaching or mentoring adult learners in a tertiary/VET setting.
• Experience with LMS platforms (Canvas, Moodle) and student data management.
• Ability to analyze attendance, progress, and engagement metrics.

Responsibilities

• Monitor student attendance and LMS admin tasks (password resets, module unlocks).
• Provide one-on-one coaching and goal setting to maintain study momentum.
• Coordinate early intervention and tutoring sessions for at-risk learners.
• Track progress data, log touchpoints, and generate reports on KPIs.
• Collaborate with vocational trainers and academic staff to align support with outcomes.
• Gather and act on student feedback to improve support services.

Skills

Student Support & Mentoring Skills

LMS Proficiency

Data Tracking & Analytics

Communication & Motivation

Organizational & Multi-Tasking

Education

Bachelor's degree in Education/Counseling/Psychology

VET or RTO experience (Australia)

Tools

CRM platforms

Ticketing systems

Job description

MicroSourcing is hiring a Student Success Coach in Ortigas, Pasig. This hybrid, day-shift role focuses on monitoring student progress, LMS administration, and personalized coaching to maintain momentum across programs.

You will coordinate tutoring, track analytics, and work with vocational trainers to ensure the course meets competency outcomes. Strong CRM and LMS skills are essential.