Student Experience & Support Coordinator

Manatal

Metro Manila

Hybrid

PHP 446,000 - 558,000

Full time

6 days ago

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Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Ortigas, Pasig is hiring for a Student Services and Experience Coordinator on a hybrid day-shift. You will support international and domestic students with courses, progression, wellbeing, and pathways, while ensuring compliance with NZ regulations and privacy rules.

You will run orientation, workshops, and career sessions; log all student interactions in SMS and CRM; and provide CV reviews and interview prep.

Qualifications

Strong written and spoken communication for working with international and domestic students.
Experience in student support, university administration, or education environments.
Experience using SMS and CRM platforms for recordkeeping.

Responsibilities

Answer student questions regarding courses, university policies, progression, and support pathways.
Monitor student attendance and engagement, flagging students who need early intervention support.
Follow New Zealand regulations (Pastoral Care Code 2021, Privacy Act 2020) and protect student data privacy.
Run student lifecycle events, including orientation, workshops, wellbeing activities, and graduation.
Provide basic career guidance, such as CV reviews, interview prep, and job search workshops.
Log all student cases, interactions, and intervention notes in SMS and CRM systems.