Student Success and Engagement Advisor

Ruangguru for Business; Lebak; On-site; PHP 267,840 - 401,760; Full time

Job summary

Ruangguru in the Philippines seeks a proactive candidate to support students and the Academic Team by monitoring learning progress, providing motivation, and guiding learners throughout their journey. You will also assist in sales activities by engaging prospective students and helping them make informed decisions.

Ideal candidates have a diploma, 1–2 years in sales or related fields, strong communication and organizational skills, and the ability to work independently or with a team.

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Self-motivation

Education

Diploma 3

Tools

Smartphone

Laptop

Job description

Ruangguru in the Philippines seeks a proactive candidate to support students and the Academic Team by monitoring learning progress, providing motivation, and guiding learners throughout their journey. You will also assist in sales activities by engaging prospective students and helping them make informed decisions.

Ideal candidates have a diploma, 1–2 years in sales or related fields, strong communication and organizational skills, and the ability to work independently or with a team.