Student Success Coach

MicroSourcing; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Healthcare coverage on day one

Above-market compensation

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing, located in Ortigas, Pasig, Philippines, is seeking a Student Success Coach to guide and support students through coaching, tutoring coordination, and progress tracking. The role emphasizes proactive intervention, data-driven reporting, and collaboration with trainers to align with course goals.

The ideal candidate brings strong interpersonal skills, the ability to inspire students, and experience in case management and data analysis to drive academic momentum.

Qualifications

• Strong interpersonal and communication skills to build rapport with a diverse student body.
• Ability to inspire students and encourage focus during challenging periods.
• Data literacy: competence in tracking metrics and generating clear progress reports.
• Case management: manage end-to-end support for a high volume of active students.
• Problem-solving: identify learning barriers and implement effective support strategies.

Responsibilities

• Proactive monitoring: track attendance and assessment submissions to identify students needing intervention.
• One-on-one coaching: provide personalized mentoring focused on goal setting and overcoming academic barriers.
• Support coordination: schedule and align tutoring, workshops, or study groups to meet student needs.
• Progress reporting: regularly assess student data to identify trends and report on overall academic momentum.
• Stakeholder collaboration: partner with trainers and academic staff to ensure support efforts match course goals.

Skills

Interpersonal skills

Inspiring students

Data literacy

Case management

Problem-solving

Education

Degree in Education, Counseling, or Psychology

Job description

Student Success Coach

Location: Ortigas, Pasig, Philippines

Work Setup & Shift: Hybrid | Dayshift

Why Join MicroSourcing?

• Above-market compensation, healthcare coverage on day one, plus dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A collaborative and engaging work environment with company-sponsored events.
• Work‑life harmony with flexible arrangements.
• Opportunities for continuous learning and career advancement.
• Diversity and inclusive culture.

Responsibilities

• Proactive monitoring: track attendance and assessment submissions to identify students needing intervention.
• One‑on‑one coaching: provide personalized mentoring focused on goal setting and overcoming academic barriers.
• Support coordination: schedule and align tutoring, workshops, or study groups to meet student needs.
• Progress reporting: regularly assess student data to identify trends and report on overall academic momentum.
• Stakeholder collaboration: partner with trainers and academic staff to ensure support efforts match course goals.

Required Skills & Qualifications

• Strong interpersonal and communication skills, able to build rapport with a diverse student body.
• Ability to inspire students and encourage focus during challenging periods.
• Data literacy: competence in tracking metrics and generating clear progress reports.
• Case management: manage end-to-end support for a high volume of active students.
• Problem‑solving: identify learning barriers and implement effective support strategies.

Preferred Skills & Expertise

• Degree in Education, Counseling, or Psychology.
• Prior coaching or mentoring experience in an educational setting.
• Knowledge of pedagogical principles and modern learning strategies.
• Experience collecting and analyzing student feedback for process improvement.
• Ability to foster a supportive online or campus community.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneering and largest offshore provider of managed services in the Philippines.

We believe in celebrating diversity, embracing individuality, and fostering an inclusive culture where everyone can thrive.

For more information, visit https://www.microsourcing.com/