Student Relations & Communications Specialist

Pagaar India; Hinoba-an; On-site; PHP 223,000 - 357,000; Full time

Job summary

Pagaar India is seeking a Student Communication & Coordination Executive to manage English communications with yoga program students, primarily international. You will reply to emails, follow up on registrations, and nurture relationships with prospective and enrolled students through warm, human interactions.

The role emphasizes empathy, personalised responses, and coordination across teams to ensure accurate schedule and accommodation information.

Qualifications

• Excellent written and verbal English communication is required.
• Ability to write emails in a natural, human tone.
• Polite, humble, patient, and approachable personality.
• Strong follow-up and coordination skills.
• Comfortable communicating with people from different countries and cultures.
• Proficient with MS Office/Google Workspace.

Responsibilities

• Respond to student and customer emails promptly, professionally, and with a personal touch.
• Follow up with interested students regarding enquiries, registrations, and course participation.
• Build positive, friendly relationships with prospective and enrolled students through regular communication.
• Occasionally make phone calls to Indian students/customers for enquiries, follow-ups, and coordination.
• Prepare and share personalised itineraries for students enrolled in yoga classes/programs.
• Coordinate with internal teams to ensure students receive the required information regarding their classes, schedules, accommodation, activities, etc.
• Track student enquiries and follow-ups, and ensure no important communication is missed.
• Handle student queries patiently and provide clear and helpful information.
• Maintain a professional yet warm tone in all communication.
• Contribute ideas to improve the student experience and communication process.

Skills

English proficiency

Personalized emails

Follow-up skills

Coordination skills

Empathy & warmth

Tools

MS Office

Google Workspace

Job description

Pagaar India is seeking a Student Communication & Coordination Executive to manage English communications with yoga program students, primarily international. You will reply to emails, follow up on registrations, and nurture relationships with prospective and enrolled students through warm, human interactions.

The role emphasizes empathy, personalised responses, and coordination across teams to ensure accurate schedule and accommodation information.