Client Services & Studio Operations Coordinator

RemoteVA; Davao City; On-site; PHP 223,000 - 357,000; Part time

Job summary

RemoteVA is seeking a reliable Client Services & Studio Coordinator to support a boutique yoga and hot yoga studio's day-to-day administrative and customer service operations. The role requires tech-savviness, responsiveness, and comfort communicating with clients remotely.

The ideal candidate will manage scheduling, bookings, inquiries, and collaborate with instructors while maintaining organized records and supporting marketing outreach. Remote work with a client-focused mindset is essential.

Qualifications

• Experience in customer service or administrative support.
• Excellent written and verbal English communication.
• Strong customer service and interpersonal skills.
• Highly organized with attention to detail.

Responsibilities

• Manage client scheduling, class bookings, cancellations, and changes.
• Assist clients with questions, account issues, and basic system troubleshooting.
• Respond to emails, text messages, DMs, and customer inquiries in a timely manner.
• Manage the studio's customer-service text line and follow up to resolve inquiries.
• Coordinate with instructors on schedules, substitutions, and studio updates.
• Maintain accurate client information and administrative records.
• Support basic social media messages and marketing inquiries as needed.
• Assist with other remote administrative tasks.

Skills

Customer service

Scheduling

Administrative support

English communication

Wellness/client care

Organization

Job description

RemoteVA is seeking a reliable Client Services & Studio Coordinator to support a boutique yoga and hot yoga studio's day-to-day administrative and customer service operations. The role requires tech-savviness, responsiveness, and comfort communicating with clients remotely.

The ideal candidate will manage scheduling, bookings, inquiries, and collaborate with instructors while maintaining organized records and supporting marketing outreach. Remote work with a client-focused mindset is essential.