A recruitment firm is seeking a Business Analyst to focus on Project Management and Transformation. The role involves analyzing business processes, gathering requirements for digital initiatives, and coordinating implementation efforts. The ideal candidate has 3-5 years of BPO experience and expertise in various domains including Healthcare and Telecom. Skills in Six Sigma and PMP certification are preferred. This position offers a hybrid work setup based in Quezon City, Philippines and requires flexibility with time zones.
Qualifications
3-5 years of overall experience in BPO.
2-3 years of experience in Process Improvement and Business Transformation.
Domains: Social Media, Healthcare, Life Sciences, Telecom, FnA, Manufacturing, HiTech, Retail, BFSI, Ecommerce.
Responsibilities
Analyze current business processes and identify digital transformation opportunities.
Gather business requirements for digital initiatives.
Identify trends and insights using data analysis tools.
Collaborate with technical teams to design digital solutions.
Coordinate with stakeholders for successful implementation.
Assist in managing change during digital transitions.
Communicate effectively with all project stakeholders.
Stay updated on the latest digital technology trends.
Identify and mitigate risks in transformation initiatives.
Monitor performance and recommend improvements.
Skills
Six Sigma YB or GB
PMP certified
Good analytical skills
Customer service orientation
Data Analyst, Process Analyst, and Technical Analyst background
BPM and PM tools Figma, Visio, Jira, Microsoft Suite, Mind Mapping Tools
Good oral and handwritten communication
Self-driven, flexibility, ownership
With BPO experience
Job description
A recruitment firm is seeking a Business Analyst to focus on Project Management and Transformation. The role involves analyzing business processes, gathering requirements for digital initiatives, and coordinating implementation efforts. The ideal candidate has 3-5 years of BPO experience and expertise in various domains including Healthcare and Telecom. Skills in Six Sigma and PMP certification are preferred. This position offers a hybrid work setup based in Quezon City, Philippines and requires flexibility with time zones.