Hybrid Digital Transformation Analyst – PM & Change

Recruitify_HR; Quezon City; Hybrid; PHP 710,892 - 851,508; Full time

Job summary

A recruitment agency is seeking a Business Analyst in Quezon City to facilitate digital transformation initiatives. The ideal candidate will have 3-5 years of BPO experience, with specific expertise in process improvement and business transformation. Responsibilities include analyzing business processes, collaborating with stakeholders, developing digital solutions, and monitoring the performance of initiatives. Candidates should have a strong analytical background and familiarity with project management tools like Jira and Microsoft Suite.

Qualifications

• 3-5 years of experience in BPO.
• 2-3 years in Process Improvement and Business Transformation.
• Experience in Social Media, Healthcare, and other sectors.

Responsibilities

• Analyze current business processes and identify digital transformation opportunities.
• Gather and define business requirements from stakeholders.
• Work with technical teams to design digital solutions.
• Coordinate with IT teams and project managers for implementation.
• Assist in managing organizational changes during transition.
• Communicate effectively with stakeholders about project progress.
• Monitor the performance of digital initiatives and recommend improvements.

Skills

Six Sigma YB or GB

PMP certified

Good analytical skills

Customer service orientation

Data Analyst background

Process Analyst background

Technical Analyst background

BPM and PM tools

Good oral and written communication

Self-driven and flexible

Tools

FIGMA

VISIO

Jira

Microsoft Suite

MindMapping Tools

Job description

A recruitment agency is seeking a Business Analyst in Quezon City to facilitate digital transformation initiatives. The ideal candidate will have 3-5 years of BPO experience, with specific expertise in process improvement and business transformation. Responsibilities include analyzing business processes, collaborating with stakeholders, developing digital solutions, and monitoring the performance of initiatives. Candidates should have a strong analytical background and familiarity with project management tools like Jira and Microsoft Suite.