Strategic Key Account Leader

Klaiya; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job description

• Building and maintaining strong, long-lasting client relationships
• Developing a thorough understanding of key customer needs and requirements
• Negotiating contracts and closing agreements to maximize profits
• Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensuring the timely and successful delivery of solutions according to customer needs and objectives
• Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecasting and tracking key account metrics
• Identifying and growing opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assisting with high severity requests or issue escalations as needed
• Preparing reports on account status