Strategic Frontline HR Leader

IONOS; Cebu City; On-site; PHP 670,000 - 1,339,000; Full time

Job summary

IONOS, a leading European cloud provider, seeks an experienced HR Manager to oversee front-line operations, policy implementation, and workforce planning. You will partner with line managers to resolve employee concerns, support onboarding, and drive engagement across operational teams.

You will ensure compliance with local labor laws, maintain confidential HR data, and lead HR initiatives that enable high performance.

Qualifications

• A degree in HR, Learning and Development, Psychology or similar.
• At least 5 years experience in HR Management, preferably supporting front line or operational teams.
• Proven track record in managing employee relations, workforce planning and HR program implementation.

Responsibilities

• Oversee day-to-day HR operations for front-line employees, ensuring compliance with company policies, local labor laws and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding.
• Identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.
• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.
• Support leaders in implementing the performance appraisal process and provide coaching for improvement.

Skills

Interpersonal skills

Communication skills

Problem solving

Relationship building

Education

HR/L&D/ Psychology degree

Tools

HRIS

Applicant tracking systems

Job description

IONOS, a leading European cloud provider, seeks an experienced HR Manager to oversee front-line operations, policy implementation, and workforce planning. You will partner with line managers to resolve employee concerns, support onboarding, and drive engagement across operational teams.

You will ensure compliance with local labor laws, maintain confidential HR data, and lead HR initiatives that enable high performance.