Strategic Enterprise Account Manager

HP; Philippines; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

HP is seeking a seasoned Enterprise Account Manager to create and execute strategic account plans for key clients in the Philippines. You will build strong relationships, identify growth opportunities, and collaborate with stakeholders to ensure seamless delivery and value realization.

Responsibilities include managing renewals, pricing discussions, and cross-functional coordination to drive win rates and client satisfaction.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.

Responsibilities

• Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings.
• Develops and maintains strong professional relationships with the client to understand their unique business challenges.
• Utilizes margin management techniques and engages with partners to improve win rates and solution delivery.
• Anticipates client needs and facilitates solution development in collaboration with internal and external stakeholders.
• Defines and pursues joint growth opportunities with partners leveraging the organization’s portfolio.
• Anticipates and addresses potential risks to client relationships, implementing strategies to mitigate negative impacts.
• Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.
• Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement.
• Stays updated with industry trends, market shifts, and competitive landscape, sharing insights and recommendations with clients.
• Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.

Skills

Account Management

Business Development

Business Planning

Cross-Selling

Customer Relationship Management

Finance

Market Share

Marketing

Sales Management

Sales Process

Sales Prospecting

Sales Strategy

Sales Territory Management

Salesforce

Selling Techniques

Upselling

Value Propositions

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline

Typically 7-10 years of work experience in customer relationship management or account management

Tools

Salesforce

Job description

HP is seeking a seasoned Enterprise Account Manager to create and execute strategic account plans for key clients in the Philippines. You will build strong relationships, identify growth opportunities, and collaborate with stakeholders to ensure seamless delivery and value realization.

Responsibilities include managing renewals, pricing discussions, and cross-functional coordination to drive win rates and client satisfaction.