Strategic Collections Analyst - Night/Mid Shift

Comrise; Taguig; On-site; PHP 391,000 - 614,000; Full time

Job summary

Comrise in Taguig, Philippines, seeks a Collections Specialist to manage B2B accounts, contacting clients by phone and email to discuss outstanding debts and negotiate settlements. You will record activities in the Oracle Advanced Collections system, analyze financial data, and escalate issues.

Candidates should have 3+ years in collections, strong English, and MS Excel skills. Mid-shift or night-shift availability and the ability to work under pressure are preferred, with a focus on meeting

Qualifications

• 3+ years of experience in B2B collections/credit control.
• Experience communicating with English-speaking clients.
• Strong written and spoken English; professional communication across channels.

Responsibilities

• Use phone and email to contact clients about outstanding debts.
• Decide next actions using defined processes and case history.
• Record accurate client communications in Oracle Advanced Collections system.

Skills

English fluency

Customer service

MS Excel

Communication

Deadline management

Tools

Oracle Advanced Collections

Job description

Comrise in Taguig, Philippines, seeks a Collections Specialist to manage B2B accounts, contacting clients by phone and email to discuss outstanding debts and negotiate settlements. You will record activities in the Oracle Advanced Collections system, analyze financial data, and escalate issues.

Candidates should have 3+ years in collections, strong English, and MS Excel skills. Mid-shift or night-shift availability and the ability to work under pressure are preferred, with a focus on meeting